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Carol Birrell

Executive Assistant to Scott Burgess

Carol has been part of the Ray White Group since 2000, her knowledge of real estate, business systems and management have lead her into various areas of the business.

Carol worked as part of a dynamic commercial team managing an extensive portfolio for five years and then progressed to working with a highly successful award winning residential team and selling principal focusing on the staffing structure, management systems, training and implementing tools for improved productivity across the business.

Carol joined the Robina team in early 2013 to work with the Principal implementing further systems and structures across the already successful family run business.   Working closely amongst the residential, commercial, property management team, and the highly successful projects team, Carol is eternally positive and enthusiastic.  Setting a high standard in all that she does to exceed expectations and achieve what others would perceive as unattainable goals for not only the office but clients as well.  Recognition of this came when she was awarded Ray White Queensland Personal Assistant of the Year, and furthering this in winning the Administration Team for Ray White Queensland and then Ray White International Administration Team of the Year which only enforces the strong team Ray White Robina has.

On a personal note, Carol comes from a successful sporting background which is no doubt the driving force behind her determination to succeed as well as working with a highly successful group of professionals.

2021/2022 - Chairman's Elite Business 

2021 - Top 10 Offices - Settled Commission - No 3 Queensland Annual Awards 

Achievement 2021/2022 - Office Recognition - Elite Business Leader

Achievement 2021/2022 - Office Recognition- Top 10 Offices - Settled Commission

Achievement 2021/2022 - Office Recognition- Chairman's Elite Business Leader

Achievement t2020/2021 - Office Recognition - Premier Business Leader

Achievement 2020/2021 - Office Recognition - Top Offices - Settled Commission

No. 4 Queensland Annual Awards 2019/2020 - Top 5 Clients Choice - Office

Achievement Queensland Annual Awards 2019/2020 - Chairman's Elite Business Leader

No. 1 Queensland Annual Awards 2018/2019 - Top Offices - Number of Sales

No. 2 Queensland Annual Awards 2018/2019 Top Office - Settled Commission

No. 5 Queensland Annual Awards 2018/2019- Team of the Year Sales

Winner Queensland Annual Awards 2018/2019  Clients Choice - Office

Winner Queensland Annual Awards 2018/2019 - Highest Quality of Clients for Welcome Call

Winner 2018 QLD Annual Awards Top 3 Offices

No 1 International Customer Satisfaction Award 2015

No 1 International Administration Team of the Year 2015

Ray White Queensland Administration Team of the Year 2015

Sales Team of the Year 2015

Ray White Queensland Personal Assistant of the Year 2013

Administration Team Ray White Queensland 2014


  • 2021 - 20 Year Service Award
  • 2015 - 15 Year Service Award
  • 2013 - Personal Assistant of the Year - Joint Winners